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FAQ
Questions about our services? Check out our F.A.Q.
Our customer support is available Monday to Friday: 8AM-9PM EST.
What types of seat belts can you repair?
We repair single stage, dual stage, and triple stage seat belts, restoring their full functionality using 100% OEM parts.
How do I know if my seat belt needs repair?
If your seat belt is locked, deployed, won’t retract, or has cut or torn webbing, it likely needs repair. Also, if your airbag light is on after a collision, your seat belt or airbag module may require service.
How do I remove my seat belt or airbag module for repair?
Most seat belts and airbag modules are removed by detaching trim panels and unscrewing bolts securing the parts to your vehicle’s frame. We provide detailed removal instructions and can help if you’re unsure.
What is the turnaround time for repairs?
We typically complete repairs and ship parts back within 24 to 48 hours after receiving them.
Do you replace the seat belt webbing if it’s damaged?
Yes, we replace cut or damaged webbing with OEM-quality material to restore the seat belt’s strength and appearance.
What is the difference between single, dual, and triple stage seat belts?
They differ by the number of electrical connectors: single stage has one plug, dual stage has two, and triple stage has three. This relates to how the pretensioner and airbag system function during a crash.
Will repairing my seat belt or airbag module affect my vehicle’s safety?
No. We use OEM parts and meet or exceed manufacturer specifications and Federal Motor Vehicle Safety Standards (FMVSS) to ensure full safety compliance.
Can you reset the airbag module after a collision?
Yes, we reset and repair airbag modules using advanced tools to restore them to factory standards, allowing your airbag system to function properly again.
How do I identify if my seat belt pretensioner is good or bad?
You can test it by buckling the seat belt to see if the airbag light turns off, performing a pull test to check locking, using a diagnostic scan tool for stored codes, or measuring resistance with a multimeter (a good pretensioner reads 2-3 ohms).
Do you offer business accounts or bulk repair services?
Yes, we provide business accounts for body shops and dealerships. Contact us to apply and learn more about bulk service options.
What payment methods do you accept?
We accept major credit cards and PayPal for your convenience.
What if I’m unsure about the type of seat belt or part I have?
We can help identify your seat belt type by number of electrical plugs or provide guidance if you send photos or contact us directly.
Do you provide installation services?
No, we do not provide installation services. After receiving your repaired parts, you will need to reinstall them yourself or have a local body shop or mechanic perform the installation. We can provide guidance and instructions if needed.
Are your parts and repairs compliant with legal and safety regulations?
Yes, all our parts and repairs meet Federal Motor Vehicle Safety Standards (FMVSS) and manufacturer requirements to ensure safety and compliance.
What if my seat belt still doesn’t work after repair?
If you experience any issues after repair, contact us immediately. We guarantee our services and will assist you until your seat belt functions correctly.
How do I ship my parts for repair?
Carefully remove the faulty part from your vehicle, securely package it in a sturdy box to prevent damage during transit, include your contact information and order confirmation inside the package, then ship it to us.
Our customer support is available Monday to Friday: 8AM-9PM EST.
